Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (email address, display name)
  • Profile information (profile picture)
  • Payment information (processed securely through our payment providers)
  • Communications with our support team
  • Device information for push notifications

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you trading signals and notifications
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with:

  • Service providers who assist in our operations
  • Payment processors for subscription management
  • Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. We use industry-standard authentication and authorization protocols.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the app settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Disable push notifications

7. Push Notifications

We use push notifications to deliver trading signals and important updates. You can manage notification preferences in your device settings or within the app. Disabling notifications may affect your ability to receive timely trading signals.

8. Third-Party Services

Our app integrates with third-party services including:

  • Apple App Store / Google Play Store for payments
  • Supabase for data storage and authentication
  • Expo for push notification delivery

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us through the Contact Support feature in the app or email us at anad@elitegoldacademy.com.